Terms of service

If you have any questions, complaints, or comments regarding our Terms of Service, please e-mail us at [email protected]

Terms of Service

PLEASE READ THE FOLLOWING TERMS OF SERVICE CAREFULLY. BY ACCESSING, USING, OR AVAILING YOURSELF OF THE SERVICES IN ANY MANNER, OR USING, REGISTERING, DOWNLOADING, OR INSTALLING THE SOFTWARE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS, INCLUDING THE PRIVACY POLICY AND ANY APPLICABLE HASHCSGO LIMITED END USER LICENSE AGREEMENT. If you are not eligible or do not agree to these Terms of Service, then you may not register for or use any of the Services.

1. Eligibility

1.1 You must be at least 13 years of age to use Hash ("the Service"). If you are under the age of 13 or you do not agree to these Terms of Service, then you may not use or access the Services. By agreeing to these Terms of Service, you represent and warrant to us:

(a) that you are at least 13 years of age;

(b) that you have not previously been suspended or removed from the Service;

(c) that your registration and your use of the Service is in compliance with any and all applicable laws and regulations.

1.2 You agree that you will not knowingly allow any individual under the age of 13 to use or access the Services.

1. Amendments to the Terms of Service and the Forum Rules

2.1 From time to time, we may need to amend these Terms of Service, for example to reflect new products or services or because of changes in the law. If we make a material change to these Terms of Service, we will make reasonable efforts to notify you and, where required by applicable law, we will obtain your consent. We may provide notice through a pop-up or banner within the Service, by sending an email to any address you may have used to register for an account, or through other mechanisms. Material changes to these Terms of Service will take effect upon the earlier of:

(a) your actual notice or;

(b) thirty (30) days from posting of such change.

If we make a non-material change to these Terms of Service which does not reduce your rights, we will post a new version of these Terms of Service and the new version of these Terms of Service will take effect immediately upon the date of posting. The latest version of these Terms of Service will always be available on hashcsgo.com ("the Site"), so we recommend that you check for updates to these Terms of Services each time you use the Services. If you continue to use the Services after a new version of these Terms of Services take effect, then (other than for those material changes where your consent is required), you shall be considered to have accepted the latest version of Terms of Services. Disputes arising under these Terms of Service will be resolved in accordance with the version of the Terms of Service in place at the time the dispute arose. (This section does not apply to changes to the Forum Rules which are addressed in section 2.2).

2.2 From time to time we may also need to amend the Forum Rules, for example to ensure that the Forums operate smoothly and to reflect the needs of the community using the Forums. The latest version of the Forum Rules will always be available on the Sites. Any new version of the Forum Rules shall take effect immediately upon the date of posting on the Sites. If you continue to use the Forum after a new version of the Forum Rules takes effect, then you shall be considered to have accepted the amended Forum Rules.

3. Your Hash Account

Creating an Account

3.1 In order to use the Services, you will need to create a Hash account (an "Account").

3.2 To create an Account, you must have an email address, and you will be required to provide certain information. (The details of the information that you may provide are set out in our Privacy Policy). You agree that you will provide all information truthfully and accurately, so that we have correct details about you and your Account.

3.3 When creating an Account you will also be required to provide a 'user name' and/or 'persona' to represent you in connection with the Services. User names and personas are tied to your Account and are non-transferable (meaning they cannot be transferred to anyone else). You may not use a user name or persona that is used by someone else, is vulgar or offensive, imitates any third party, infringes on any proprietary right of any third party, or otherwise breaches these Terms of Service.

Account Sharing

3.4 You must keep all information relating to your Account confidential. At no time should you disclose your account ID or password, secret question or answer to anyone. This includes your friends, relatives, parents, children, spouses, co-workers, and any other user of the Site.

3.5 You are fully responsible for the conduct and actions using your Account and for all breaches of these Terms of Service committed by using your Account. We shall have no liability to you for any loss or damage arising from any unauthorised use of your Account or any unauthorised access, use, alteration, modification and/or disclosure of your personal information.

Security of Your Account

3.6 You must ensure that you secure your Account and computer from third party access. Please notify us immediately at [email protected] if you become aware of:

(a) any unauthorised use of your Account or any other breach of security; or

(b) any hacking tools being used or that might be used in relation to the Services.

3.7 We may employ certain physical, electronic and managerial procedures designed to help safeguard and prevent unauthorised access, use, alteration, modification and/or disclosure of your personal information. Although we use procedures reasonably designed to safeguard the security of your personal information, transmissions made on or through the Internet and personal information stored on our servers or the servers of third parties that we use are vulnerable to attack and cannot be guaranteed to be secure. In addition, submissions made by email are not protected by encryption and are vulnerable to disclosure to third parties, including due to interception during transmission.

4. Charges and Billing

4.1 You do not have to pay any subscription fees to create an Account. However, some of the Services may require you to pay a fee. If you decide to subscribe to any such Services, you must ensure that:

(a) you are 13 years of age or older;

(b) you are the authorised Account holder for the Account from which you are subscribing to the Services;

(c) you are authorised to use the particular credit card or other accepted method of payment;

(d) all information that you submit is true and accurate; (this includes, without limitation, your credit card number and expiration date so it is important to keep these details updated); and

(e) you agree to pay all the fees that you incur, including all recurring subscription fees, unless and until you cancel your Account or any particular subscription to any of the Services in accordance with these Terms of Service.

4.2 Any applicable fees and other charges on your Account are payable in advance and are not refundable. We may, from time to time, without prior notice modify, amend, or supplement our fee and billing methods. We will post those changes in the corresponding section of the relevant Service(s).

4.3 Please remember that your Account is personal to you and cannot be transferred or traded with any other user.

Refunds

4.4 Hash, at its sole discretion, may choose to issue a refund for a fee paid to Hash for a product or service offered by Hash, typically when a hardware or software incompatibility is identified cannot be addressed. However, it is your responsibility to review any system requirements that may be indicated and verify that you meet said requirements.

4.5 Refunds will not be given to an Account that has been banned, whether by breaking a rule, or by admin discretion.

5. Beta Testing

5.1 We may give you the opportunity to beta test new software/site features. Your participation as a beta tester is subject to the following terms and conditions.

5.2 Unless expressly indicated otherwise, all beta tests are confidential. The beta software, including information about features and functionality to be offered as part of the software, are confidential. If you participate in a beta test, you must safeguard and prevent unauthorised access to, copying, disclosure, and unauthorised use of the beta software. You will carry out the testing personally and not provide access to beta software to any other person. Your obligation to keep the beta software confidential will continue until we publicly distribute, or otherwise disclose to the public through no fault of yours, each of the software and the content that you are testing.

5.3 If Hash notifies you that you have been selected as a beta tester for an applicable beta software, you are invited to use the beta software for the sole purpose of evaluating the software and identifying errors. Nothing in these Terms of Service or the Sites shall be construed as granting you any rights or privileges of any kind with respect to the beta software. THE BETA SOFTWARE IS PROVIDED FOR TESTING ON AN "AS IS" BASIS AND WE MAKE NO WARRANTY TO YOU OF ANY KIND, EXPRESS OR IMPLIED.

5.4 By using the beta software, you agree that:

(a) using beta software is at your own risk and that you know that the software may include known or unknown bugs;

(a) using beta software is at your own risk and that you know that the software may include known or unknown bugs;

(b) we have no obligation to make the beta software available for use without charge for any period of time, nor to make them available at all;

(c) the software may be available only by subscription once the testing process is complete or at any time in the future;

(d) these Terms of Service apply to your use of the software during the testing phase; and

(e) unless otherwise expressly indicated by Hash, you will keep all information about the beta software confidential and not disclose such information to any other person.

End User License Agreement

Hash provides Software applications for your personal use only, subject to this End User License Agreement ("the EULA") as well as Hash's Terms of Service ("the Terms"), which are incorporated by reference herein. This EULA and the Terms, as modified from time to time, govern your use of our software and service.

By downloading, installing, accessing or using the Software, you agree that you have read, understood, and agree to be bound by this EULA and the Terms. If you do not agree, you may not download, install, access or use the Software.

This EULA incorporates the rules and guidelines that apply to your use of our software. The rules are incorporated herein, and form part of this EULA. You confirm your agreement to this EULA including the rules as part of the installation process of the software(if applicable) or by using the software. If you do not agree to this EULA or the rules, please do not attempt to use the Software.

Terms of Service and Privacy Policy

You acknowledge and understand that as part of the process of creating an Account you read and agreed with our Terms of Service, and our Privacy Policy, each of which is incorporated herein.

Limited License

2.1 Subject to your compliance with the terms and conditions set forth in this EULA and the Terms (including without limitation payment of any applicable fees), Hash grants you:

(a) a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use one copy of the Software as downloaded directly from Hash or made available by an authorized Hash distributor, solely in object code format and solely for your personal, non-commercial use for lawful purposes; and

(b) non-exclusive permission to access and use the Service for your personal, non-commercial use for lawful purposes, solely through the use of a licensed copy of the Software.

2.2 Except and solely to the extent such a restriction is impermissible under applicable law, you may not:

(a) copy or reproduce, decode, disassemble, decompile, reverse engineer, or otherwise access or attempt to access the source code for the Software, or make or attempt to make any modification to the Software or any portion thereof;

(b) interfere with or circumvent any feature of the Software or the Service;

(c) attempt to sell any copies of the Software, sublicense, rent, lease, put in pledge or otherwise transfer or assign any copy to the third party, unless expressly set forth in this Agreement.

The term Software, as used herein, includes any update or modification to the Software made available to you by Hash (unless provided with separate terms). If you are prohibited under applicable law from using the Software or the Service, you may not use them.

3. Amendments to this EULA

3.1 Hash reserves the right, in its sole discretion, to change, modify, add, or remove portions of this EULA on a going forward basis at any time by making such modified EULA available to you on the Site or through the Software, or both. The EULA will be identified as of the most recent date of revision and will be effective immediately upon posting, except as follows:

(a) in the event any such modification materially alters your rights hereunder, we will attempt to notify you directly through a message sent to the email address you have provided to Hash, if any, or a pop-up window or other notification when you access or use the Service;

(b) such materially modified EULA will be effective upon the earlier of your use of the Service with actual knowledge of the changes or thirty days after the changes are made available to you;

(c) any dispute between you and Hash will be resolved in accordance with the EULA and Terms in place at the time such dispute arose.

Your use of the Service after modifications to the EULA become effective constitutes your binding acceptance of such changes. If you are dissatisfied with the terms of the EULA, then you agree that your sole and exclusive remedy is to discontinue any use of the Service.

4. Technical Requirements

By using the Software you agree that you have the necessary hardware, software and capability (including a suitable connection to the Internet) required for the use of the Software. We accept no responsibility or liability for any failure of your system to meet the technical requirements of our Software.

5. Patches, Updates and Changes

5.1 From time to time, we may need to:

(a) deploy or provide patches, updates, additional content or other modifications to the Software (for example to enhance performance, to add new features or to resolve software bugs); and

(b) remove or suspend access to particular features, content or other parts of the Software.

6. Intellectual Property

6.1 The Service, including the Software, is owned and operated by Hash. The Software, including without limitation the code, graphics, game play, user interface, audio and other content, are protected by copyright, trade dress, patent, and trademark laws of the United States and other jurisdictions, international conventions, and all other relevant intellectual property and proprietary rights, and applicable laws. As between you and Hash, all Hash Materials, including intellectual property rights therein and thereto, are the sole and exclusive property of Hash or its subsidiaries or affiliated companies and/or third-party licensors. You may not to sell, license, distribute, copy, modify, publicly perform or display, transmit, publish, edit, adapt, create derivative works from, or make any use of the Hash Materials except as expressly permitted in this EULA. Hash reserves all rights not expressly granted in this EULA. You shall not acquire any right, title or interest in or to the Hash Materials, whether by implication, estoppel, or otherwise, except for the limited rights set forth in this EULA.

7. Anti-Cheat Software

7.1 Some Services offered by Hash may be intended for use on computer games protected by anti-cheat technologies. These Services may additionally offer support for such anti-cheat technologies. Support for anti-cheat technology does not guarantee that the Services will protect the User from any bans regarding that anti-cheat. Hash is not responsible for any damages incurred from using any Hash Services on a product that is protected by any anti-cheat technology.

8. Rules

8.1 The Rules set out how we expect you to behave when using the Software. Please review the Rules carefully before using the Software.

8.2 If you contravene the Rules, then we may, at our sole discretion and without any notice to you, take any or all of the following actions:

(a) suspend or terminate your access to certain service functionality; or

(b) suspend or terminate your Account as provided in the Terms of Service.

8.3 If you encounter another user who is contravening any of the Rules, please report this activity to Hash.

9. Warranties and Liability regarding the Software

THE SOFTWARE IS PROVIDED ON AN "AS IS" BASIS, WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HASH DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, TITLE, QUALITY, AND NONINFRINGEMENT. HASH EXPRESSLY DISCLAIMS ANY WARRANTIES OF ANY KIND WITH RESPECT TO THE ACCURACY, VALIDITY, OR COMPLETENESS OF ANY INFORMATION OR FEATURES AVAILABLE THROUGH THE SOFTWARE OR SERVICE, OR THE QUALITY OR CONSISTENCY OF THE SOFTWARE OR SERVICE. UNDER NO CIRCUMSTANCES WILL HASH BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, INCIDENTAL OR PUNITIVE DAMAGES WHATSOEVER ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE OR THE SERVICE, EVEN IF HASH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. IN NO EVENT WILL HASH’S AGGREGATE LIABILITY FOR DAMAGES ARISING OUT OF THIS EULA EXCEED THE GREATER OF (I) THE AMOUNTS YOU HAVE PAID TO HASH IN THE 12 MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY OR (II) $100. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH AN EVENT THE ABOVE LIMITATIONS WILL BE ENFORCED TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.

10. Indemnity

You agree to indemnify, defend and hold Hash and its affiliates, officers, directors, suppliers, and customers harmless from and against any and all liability and costs, including reasonable attorneys’ fees incurred by such parties, in connection with or arising out of your use or misuse of the Service or the Software, your violation of this EULA, any applicable law or regulation, or the rights of any third parties related to the use of the Service.

11. Force Majeure

Hash will not be liable for any failure to perform any obligation under this EULA, and we will not be liable for any failure or to make the Software available for download, installation or use, if that failure is caused by the happening of any unforeseen event beyond our control including without limitation: Internet outages, communications outages, hacking, fire, flood, war or act of God.

12. General

This EULA and the Terms constitute the entire agreement between you and Hash, and supersedes any and all prior agreements, negotiations, or other communications between you and Hash, whether oral or written, with respect to your use of the Software. In the event that any provision of this EULA is held to be invalid or unenforceable, then:

(a) such provision shall be deemed reformed to the extent strictly necessary to render such provision valid and enforceable, or if not capable of such reformation shall be deemed severed from this EULA; and

(b) the validity and enforceability of all of the other provisions hereof, shall in no way be affected or impaired thereby.

You may not assign this EULA without the prior written consent of Hash, whether expressly, by operation of law, or otherwise, including in connection with a merger or change of control, and any such attempted assignment shall be void and of no effect. Hash may assign this EULA without restriction. Subject to the foregoing, this EULA shall be binding on the parties and their respective heirs, successors, and permitted assigns. The failure to exercise, or delay in exercising, a right, power or remedy provided in this EULA or by law shall not constitute a waiver of that right, power or remedy. Hash’s waiver of any obligation or breach of this EULA shall not operate as a waiver of any other obligation or subsequent breach of the EULA. The English language version of this EULA shall be the official and controlling version, and any translation provided is solely for convenience.